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Talkie (TM) Incorporated, based in Los Angeles, develops artificial intelligence products. The company's Conversational Character Interface (TM) program, which employs natural language technologies, streamlines online customer support and sales processes. Animated characters created with the system can be customized with corporate branding elements. The characters automate online customer interactions, reducing call center loads. Employing an XML interface, the technology integrates with Kana, Siebel, Primus, and other existing customer relationship management (CRM) systems. In an effort to extend its Conversational Character Interface and Personality Factory (TM) systems, Talkie is working with e-marketing, speech application, integration, and other technology partners.
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